Introduction
This course aims to enable participants to plan, manage and control programs that include multiple projects to obtain benefits that are not available from managing these projects individually. Participating in this course will teach participants how to align the program and its projects with the organization’s strategy, develop program plans, create control mechanisms, and manage internal and external stakeholders.
Goals
Participants will learn:
- Program management.
- Planning.
- Stakeholder management.
- Reporting.
- Governance.
- Developing metrics.
TRAINING OBJECTIVES
- Define a program and all its components, as well as identify the role of the program manager.
- Produce a plan that aligns the program with the organization's strategy.
- Develop the components of program management plans that include scheduling, budgeting, and resource allocation and use MS Project as a tool to manage these components.
- Identify, analyze, and engage internal and external stakeholders to meet program objectives.
- Define the program governance with all its components and formulate metrics and dashboards to report the health of the program.
Training Methodology
The course uses interactive techniques, such as brief presentations by the consultant and the participants. The course also features several group exercises and case studies followed by plenary discussions and the use of computer programs for simulation.
Target Groups
This course has been designed for program managers, senior project managers, and project managers who are managing multiple related projects simultaneously.
Program Content
Introduction to Program Management
- Definition of program management.
- Roles and responsibilities of the program manager.
- Program manager competencies.
- Criteria for a successful program management.
- Program life cycle phases.
- Program management performance domains.
Program Strategy Alignment
- Program business case.
- Program charter.
- Program roadmap.
- Environmental assessment.
- Program benefits management.
Program Management Planning
- Developing the program Work Breakdown Structure (WBS).
- Developing the program schedule.
- Program milestone chart.
- Program resource management planning.
- Establishing resource pool.
- Program budgeting.
- Program cashflow planning.
- Program planning using MS Project.
Program Stakeholder Engagement
- Program stakeholder identification.
- Program stakeholder analysis.
- Stakeholder engagement assessment matrix.
- Leading program stakeholders.
Program Metrics
- Program steering committee.
- Program approval and endorsement.
- Gate reviews.
- Program metrics.
- Earned value method.
- Program dashboard.
