Good communication skills are essential tools for all staff as they become immersed in the world of work. This practical interactive and program is designed to help participants develop these skills so that they can increase their own effectiveness. In this way, their confidence will be increased.
TRAINING OBJECTIVES
To provide participants with the opportunity to develop their communication skills and their appreciation of the principals involved.
This is a varied and participative program which includes informal lecture, group discussion, case studies, exercises, and videos.
Module 1: Communicating Effectively in Business
Module 2: Writing Clearly and Intentionally