Specialized Training Center | Course in Supervising Security Operations

Overview
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Introduction

This course will provide security operatives, officers and managers with the fundamentals of conducting effective security operations.

It will address a wide variety of topics to enable all participants to understand and practice the skills required to carry out day-to-day security functions.

Participants will gain practical skills and techniques that can be implemented immediately back in to the workplace.

Goals

Participants will learn:

Conducting risk assessment.
Managing physical security.
Access control systems management.
Patrolling.
Incident management.
Conflict resolution.
Security report writing.

TRAINING OBJECTIVES

Demonstrate and explain the skills and duties of a confident security officer.
Explain the relevant legislation/law that impacts the work of a security officer.
Explain the importance of emergency procedures within the workplace.
List the safety principles, procedures and policies, which are required within the workplace.
Apply good communication, customer care and negotiating skills.
Apply searching, patrolling and scene preservation skills.
Describe the use of access and egress control within the security officer role.

Training Methodology

This course is highly interactive and includes group discussions, case studies and syndicate work. It also includes practical exercises that allow all participants to use the knowledge they gained to demonstrate their skills in conducting effective security operations.

Target Groups

Security officers, managers, team leaders and other individuals who require the skills and duties to perform or manage security roles within the workplace.

Program Content

Introduction to Supervising Security Operations

Introduction.
What is Security?
Customer Service.
The Structure of Law.

Manned Security Operations

Roles of a Security Officer.
Crime Identification.
Arrest Procedure.
Security Report Writing.
Investigations & Evidence.

Physical Security Operations

Patrolling.
Access & Egress Control.
Search Procedure.

Systems Security Operations

Technology & Systems.
Close Circuit Television (CCTV).
Surveillance.

Safety and Emergency Response

Health and Safety Awareness.
Risk, Threat and Vulnerability Assessments.
Principles of First Aid.
Fire Safety Awareness.
Emergency Response & Evacuation Procedures.
Incident Management.

Communication Skills and Conflict Management

Communication & Reporting Skills.
Introduction to Conflict management.
Preventing Conflict.
Managing Conflict.
Learning from Conflict.

Physical Intervention and Use of Force

Introduction to Physical Intervention.
Use of Force and the Law.
Disengagement Skills.
Escorting and Guiding Skills.

Code	Date of meeting	Place	Course Price
SM3	16 - 20 June 2024	Dubai-Emirates	$3,900	Register
SM3	16 - 20 June 2024	Online training	$3,900	Register
SM13	25 - 29 August 2024	Dubai-Emirates	$3,900	Register
SM13	25 - 29 August 2024	Online training	$3,900	Register
SM23	3 - 7 November 2024	Dubai-Emirates	$3,900	Register
SM23	3 - 7 November 2024	Online training	$3,900	Register

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Course in Supervising Security Operations

Introduction

Goals

Training Methodology

Target Groups

Program Content

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