Specialized Training Center | Crisis Management and Emergency Response Measures

Overview
Registration

Introduction

Effective crisis management can protect organizations against a complete failure if or when disaster occurs.

This course explores methods, organization, and tools to use as a basis for crisis and emergency management plans. Participants will learn about the key elements of crisis management and emergency response planning, how to prevent and handle crises and emergencies, and how to relate the plan to a Business Continuity Management System.

Practical case studies utilized during the course will include how and when to put a crisis and emergency management plan into action and determine when a crisis is over.

Goals

Participants will learn:

Team Management.
Strategic Planning.
Communication Skills.
Crisis Management.
Processes Thinking.
Analyzing Skills.
Public Speaking.

TRAINING OBJECTIVES

Develop methods on how to deal with any crisis/disaster.
Adapt and implement Emergency Response plans.
Enhance crisis management capabilities and techniques.
Apply best practices in Crisis and Emergency Management (Organization, tools, approaches).

Training Methodology

This course combines presentations as well as individual and team activities designed to establish a practical understanding of the elements of crisis and emergency management, enabling you to construct, deploy and validate relevant crisis and emergency management organization/plans.

Target Groups

This course is ideal for anyone who is in, works with, or is training to be in any organizational planning role, or position including Business Continuity Managers, Communication teams (Internal and External), Chief Security Officers, Incident Response team, Chief Information Security Officer (CISO) or Chief Information Officer (CIO), Operational Risks Managers.

Program Content

Overview of Crisis and Emergency Management

What is crisis management?
Crisis management framework.
Command center operating dynamics.
Developing emergency response strategies and implementing plans.
Activation pressures and gradient processes.
Applicable laws.
Civil defense and external coordination.
Best practice - Strategies, structures and leadership.

Crisis and Emergency Management Teams

Leadership.
Information flow.
Schedule technique.
Fundamentals of crisis management team.
Record relevant information and matrix.
Simplified for applicable tools.

Emergency Response Plans

Multi-disciplinary Emergency Plans.
Mono-disciplinary Emergency plans.
Internal Emergency Plans.

Crisis and Emergency Management, Communication and Interpretation

Managing the media during crisis – Reputation, internal and external communication.
Interested parties.
Operational partners.
Dealing with social media.
Simplified for applicable tools.
Keys to successful communication.

Post Crisis and Emergency Management and Resilience

Plan analysis, evaluation and re-planning.
Lessons learned and best practices.
Recording and documentation of the incident.

Case Studies and Simulation

Definition of the case.
Guide roles.
Exercise analysis.
Identify lessons and traps.

Code	Date of meeting	Place	Course Price
BCCM5	30 June - 4 July 2024	Online training	$3,900	Register
BCCM5	30 June - 4 July 2024	Dubai-Emirates	$3,900	Register
BCCM13	25 - 29 August 2024	Dubai-Emirates	$3,900	Register
BCCM13	25 - 29 August 2024	Online training	$3,900	Register
BCCM21	20 - 24 October 2024	Dubai-Emirates	$3,900	Register
BCCM21	20 - 24 October 2024	Online training	$3,900	Register

Inquire now

Download brochure

Crisis Management and Emergency Response Measures

Introduction

Goals

Training Methodology

Target Groups

Program Content

Categories